User Research

Utilizing User Centered Design to understand pain points and create solutions.

Visual Design

Painstakingly crafting beautiful, intuitive applications to delight users.

Prototyping

Constant iteration, so we can get to the best final product.

QA Testing

Ensuring that the finished product is pixel-perfect.

Adobe XD, Figma, Sketch
Requirement Gathering
Design Systems
Agile Process
QA Testing
Information Architecture
Rapid Prototyping
Data Visualization
Visual Design
User Research

Rocket Mortgage (Rocket Central)

Experience Designer

September 2022 - Present

Associate Experience Designer

July 2021 - September 2022
  • Collaborated on and Led design of features for Rocket Pro Originate and Rocket Pro Insight on the Rocket Pro Channel.
  • Collaborated with UX Researchers in planning, facilitating, and synthesizing a range of qualitative and quantitative research methods.
  • Selected for the inaugural 'Research Deputy' program (15 total members) to democratize user research among the design org. This was a month-long set of workshops, and capped off by working with a dedicated research mentor to assist with running and synthesizing real research projects. Read more about it here.
  • Created a user research recruiting and note-taking template that was adopted by members of my team and beyond.
  • Mentored summer intern, delegated tasks, reviewed work
  • Oversaw implementation of Rocket Pro Insight to our new design system, and worked with developers to ensure a smooth and accurate transition.
  • Sized design work during regular spring planning sessions with other designers and product owners.
  • Presented at annual engineering Hack Week to evangelize the importance of design and created a walk through of our design software to teach collaborators how to work more effectively with design.

Decypher Corporation

User Experience Designer

May 2016 - July 2021
  • Lead design of custom enterprise software and reporting tools used by tens of thousands of insurance professionals across the country.
  • Partnered with project managers and developers to create dashboard applications that solve business problems, streamline process flows, and track KPIs and data visualizations.
  • Implemented an atomic design system to create consistency and streamline design and development efforts.
  • Established company-wide design process from requirement gathering to engineering handoff.
  • Crafted wireframes, high-fidelity visual designs, and interactive prototypes with a focus on business intelligence for white labeled client solutions.
  • Lead QA team with representatives from front and back end development to ensure the final product adhered to the prototype and performed properly.
  • Presented designs internally and to stakeholders for review and feedback.

Clients include AAA, Allsate, and Ford Motor Company

Undergraduate Research Assistant

Michigan State University - East Lansing, Michigan
August 2015 - May 2016
  • Worked with graduate students and faculty to study the relationship between consumer perceptions on wine labels and purchase intent using surveys and heat maps generated through eye-tracking technology.

Education

Inaugural Class of Rocket Design 'Research Deputy' Program
July - August 2022
Nielsen Norman Group: Persuasive and Emotional Design
August 2021
Professional Diploma in UX Design: User Experience Design Institute
January 2021 - June 2021
BA - Advertising: Michigan State University - East Lansing, Michigan
August 2012 - May 2016
Download Resume PDFView Latest Project

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